取り扱い転職エージェント
東京都
Work Responsibilities: Manage and execute activities relating to POS, CRM and various store-related applications as a part of front office Shared Service Center servicing specifically for our brands in Japan. Responsibilities include: - Lead, plan, manage and deliver system upgrade / new implementation projects for POS, CRM and store-related application systems by working with brand users and Local/Regional/HQ IT teams, especially focusing on QA management and rollout arrangement - Support brand users to escalate issues to speed up troubleshooting in daily store operation or during project hyper-care - Communicate clearly with Japan brand users to acquire and manage the requirements and negotiate with HQ teams for development - Work closely with Japan brand users to enhance business relationship
【経験】Experience Required Minimum 5 years’ experience in information systems field, within international retail corporations or global application implementation services companies. - Japanese & English: Business Level - Proven experiences as an IT Analyst, IT Consultant or similar role. - Strong communication skills - Strong analytical and troubleshooting skills - Strong planning and project management - Strong collaborative and team coordination skills - Detailed professional, with experience in international business - Strong data analysis skills - In-depth understanding of business practices (preferably in retail business) - SAP Project experience preferred 【スキルメモ】Required business knowledge and technical skill - Deep knowledge and experience in CRM, POS area. Both of business and technical. such as o Data extraction and data relations among other systems o Understanding of business practices in POS and/or CRM. - Required strong technical expertise o Mandatory - MS Office 365 (word, excel, power-point, Outlook) - Experience as an IT Analyst, IT Consultant or similar role in relation to POS and/or CRM systems - Basic knowledge of MS SQL - Basic knowledge of IT infrastructure. o Desirable - POS (i.e. Xstore, etc.) - CRM (i.e. Siebel, etc.) - BI tools (i.e. Microstrategy, etc.) - SAP Project experience or SAP module skills 語学力:要 語学力メモ:メールの読み書きあり
マンパワーグループ株式会社
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