NEW 直接応募求人

Aruba Customer Success Manager/カスタマーサクセスマネージャー

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日本ヒューレット・パッカード株式会社

リーダー, メンバー
1000万~1200万
求人情報

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business models with the combined power of compute, context, control and secure connectivity.

募集要項

  • 仕事内容

    Aruba currently has an opportunity for a Network as a Service (NaaS) Customer Success Manager. As Customer Success Manager, you will be responsible for developing and maintaining strategic partnerships with customers, understanding their people and business goals, and partnering with them throughout their NaaS journey. As a trusted advisor, you will drive proper onboarding and activation efforts, discuss optimal utilisation consumption use cases and identify expansion opportunities throughout the entire offering contract term. You will also be accountable for the customer project delivery of Aruba services.

    The ideal candidate possesses a combination of project management/delivery experience, technical knowledge, and strong interpersonal communication and relationship management skills to become involved with all levels of business operation from day-to-day tactical activities to long-term strategic planning. We are looking for a proactive self-starter who is not afraid to roll up their sleeves to dig into the details and collaborate closely with a variety of different stakeholders.

    As Customer Success Manager, you will:

    Ensure customer projects meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects
    Manage corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems
    Meet or exceed SOAR approved budgets
    Develop strong customer relationships and ensure customer satisfaction
    Identify and develop new Aruba Services opportunities with customers
    Support early qualification and opportunity assessment for large and complex opportunities
    Address technical demands and act as sales liaison, including partners to better support Aruba customers
    Produce and distribute reliable financial forecasts and reporting

  • 職種分類

    IT・Web・ネットワークエンジニア > 通信・ネットワーク系 > ネットワークコンサルタント・プリセールス(通信・ネットワーク系)

  • 学歴

    大学卒以上

  • 応募条件

    Broad knowledge across IT networking including wireless and security
    Knowledge of Cloud-based solutions and platform (e.g. SaaS, NaaS, PaaS, IaaS) or equivalent
    Strong interpersonal skills, presentation and written communication skills
    Ability to gather customer data required to effectively tailor a solution
    Ability to communicate the value of solutions in terms of financial return and impact on customer business goals
    Proven success in a Project Management/Delivery role
    Understanding of Project Management methodologies
    Ability to multitask and work independently towards business goals
    Ability to work well as part of a larger team and across business functions
    Sound business acumen
    At Aruba we offer an exciting and fun work culture, driving innovation, collaboration and growth. We place our customers first, deliver some of the most innovative technologies to the market and have fun doing it all!

    We are committed to the values of workforce diversity, career development, equal employment opportunities and workplace flexibility.

    For more information on the portfolio this role champions visit: - www.arubanetworks.com

    https://twitter.com/HPE_Careers

  • 年収

    1000万円~1200万円
    標準給与体系例:基本給+賞与(6カ月)+残業代 
    ※経験や能力などを考慮し、当社規定により優遇いたします

  • ポジション

    リーダー, メンバー

  • 雇用形態

    正社員

  • 勤務地

    東京都
    東京大島本社:東京都江東区大島2-2-1

  • 勤務時間

    9:00~17:30
    ※フレックス、シフト勤務の場合もあります

  • 休日・休暇

    完全週休2日制(土・日)、祝日、5月1日、年末年始、年次有給休暇(初年度13日、翌年度17日)、年間特別(6日)・病気(20日)・慶弔など・社会貢献・リフレッシュ休暇および産前産後休暇、子の看護休暇など

  • 福利厚生

    通勤費全額支給、各種社会保険完備、自社健康保険組合、確定拠出型年金、Share Ownership Program(従業員持株制度)、退職金、財形貯蓄、社員のメンタルヘルス・ケアに関する各種取り組み、契約保養所、出産特別休暇、出産手当金、出産育児一時金・附加金、育児休職・短縮勤務制度、介護休職・短縮勤務制度、社会貢献休暇(6日)、受動喫煙防止対策:屋内禁煙

応募にあたって

  • 応募方法

    応募は下記の「この求人に応募する」からお願いいたします。書類選考後、ご連絡いたします。
    ※場合により書類選考結果のご連絡に3~4週間ほど頂く場合がございます。

  • 問い合わせ

    お問い合わせは、下記までお願いいたします。
    日本ヒューレットパッカード株式会社
    人事統括本部 人財採用本部 経験者採用担当
    E-mail: hpj-rec.co@hpe.com

求人会社情報

日本ヒューレット・パッカード株式会社
  • 設立

    1999年(平成11年)7月

  • 資本金

    100億円

  • 事業概要

    コンピュータ・システム、コンピュータ周辺機器、ソフトウェア製品の開発・製造・輸入・販売・リース・レンタルおよびサポート

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