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Tool Service Center Manage

As an entrepreneurial business partner to lead the Tool Services initiatives and deliver high value…

求人会社名:非公開

メンバー
1000万円~1200万円

募集要項

  • こだわり条件

    設立50年以上 語学(英語)を生かす 17時までに退社可 年間休日120日以上 土日祝日休み

  • 仕事内容

    As an entrepreneurial business partner to lead the Tool Services initiatives and deliver high value of
    our after market service (AMS) to defend our differentiation strategy of our power tools business.
    You will be the key person in driving and initiating business projects with different stakeholders (e.g.local regional and global level) in the company with the objective to market our tool service strategy to customers and put in place internal process to achieve this goal.

    You will be an instrumental player in the regional aftermarket service leadership team. At the same time you will be leading process improvement projects of Tool Service Center (e.g. on quality efficiency productivity cost optimization etc.) to increase customer satisfaction and drive results with team collaborations.


    ■What does the role involve・
    ・ Implement tool service strategy based on regional roadmap as a change agent for the Tool Service Center (TSC) local market organization (MO) to develop the team to a high performing and sustainable TSC.
    ・ Lead and coach an aftermarket service team of 25 50 people including customer service (for outbound) local repair experts team leads operations support and technicians towards operational excellence
    ・ Build a strong value for money awareness with market organization leaders in sales and marketing to support tool sales growth. Drive the effective communication of competitive tool service differentiation and fair repair pricing to capture market share
    ・ Full ownership of business operations including improvements to drive impact in service quality cost by applying global operating standards and lean principles
    ・ Execute seamless end to end customer experience through effective service processes for all customers including complaint handling quotation and quality management.
    ・ Active driver of lean management principles like “Shop floor management” “Leadership” CIP(Continuous Improvement Process) and discipline of implementing stand…

  • 職種分類

    経営幹部・経営企画 > 経営企画 > 経営企画

  • 業種分類

    機械・メカトロニクス

  • 応募条件

    ・ Degree holder in Production Manufacturing Engineering Operations Supply Chain Quality or related disciplines.
    ・ 5 10 years of experience w/ 3 years in a people leadership role. Experience leading cross functional teams w/ experience managing P L and consulting being a plus.
    ・ Ability to manage change by adopting new management processes (Quality / Costs / Efficiency/training of team members); Change agent for lean repair process for the team active driver ofmid to big CIP projects; developing executing training plans for assigned employees.
    ・ Strong leadership skills with an engineering background in a growing and multi national environment.
    ・ Understanding of quality management and Lean principles.
    ・ Customer oriented and understanding of service operations with proven success record of operational excellence and continuous improvement.
    ・ Strong business acumen and ability to demonstrate championing / leading projects or systems within a technical team.
    ・ Ability to engage from shopfloor to executive management level
    ・ Fluent in both written and spoken English and Japanese
    ・ Qualification in Lean Six Sigma Green Belt or above / PMP preferred.
    ・ Someone with high potential and ambitious to

  • 年収

    1000万円~1200万円
    1000万円 - 1200万円

  • ポジション

    メンバー

  • 雇用形態

    正社員

  • 勤務地

    岐阜県

  • 勤務時間

    08:00 ~ 16:30

  • 休日・休暇

    【有給休暇】10
    【休日】完全週休二日制
    GW
    夏季休暇
    年末年始
    私傷病休暇(最大30日)

  • 福利厚生

    【通勤手当】全額支給
    【社会保険】健康保険
    厚生年金
    雇用保険
    労災保険

求人会社情報

  • 事業概要

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